HoldPoint respects your right to control your personal data. This page explains how to request the deletion of your account and all associated personal information. These instructions also apply if you signed in using
Google OAuth or
Facebook Login and wish to remove data HoldPoint collected through those sign-ins. For more information on what data we collect, see our
Privacy Policy.
Submit a deletion request by email
Send a deletion request to our Privacy team
To request deletion of your HoldPoint account and personal data, please send an email to holdpoint.team@gmail.com using the template below. We will process your request within 30 days of receipt.
Subject: Account Deletion Request
To the HoldPoint Privacy Team,
I am writing to request the permanent deletion of my HoldPoint Marketplace account and all personal data associated with it.
Full Name: [Your full name]
Registered Email: [Your registered email address]
Sign-in Method: [Email / Google / Facebook]
I understand this action is irreversible and that my account, profile, transaction history, and all associated personal data will be permanently removed, subject to any data HoldPoint is legally required to retain.
Please confirm receipt of this request and notify me once the deletion has been completed.
Thank you.
Upon a confirmed deletion request, the following data will be permanently removed or anonymized:
- Name, email address, and profile picture
- Date of birth and contact details
- Account credentials and third-party sign-in identifiers
- Profile settings and preferences
- Submitted reports, reviews, and feedback
- Payment method references
Retained (Legal Obligation)
- Transaction records (anonymized) required for financial compliance
- Dispute and report records under active review
- Data required by applicable Philippine law or regulatory authority
- Aggregated, non-identifiable analytics data
Processing timeline: Deletion requests are processed within 30 days of verification. You will receive an email confirmation once your data has been removed. During the processing period, your account will be deactivated and inaccessible.
This action is irreversible. Once your account is deleted, all data — including your transaction history, reviews, and profile — cannot be recovered. Active transactions should be resolved before submitting a deletion request.
If you have questions about your deletion request or the status of your data, please contact our Privacy team: